Telecom Service Assurance Market Insights, Key Players, Research Overview and Size Estimation To 2027
SUMMERY:
Market Research Future published a research report on “Telecom Service
Assurance Market Research Report- Global Forecast 2027” – Market Analysis,
Scope, Stake, Progress, Trends and Forecast to 2027.
Market
Highlights:
An increase in the number of cellular/mobile subscribers and the growing
need of operators to automate network operations due to high customer churn
rate are factors driving the global telecom service
assurance market. Telecom service assurance helps telecommunication companies to enhance
the quality of services offered by various telecom operators. It is a key
competitive differentiator for telecommunication operators globally. All the
key services offered by the telecom providers must be strong on service
performance management and operations practices. Telecommunication service
providers are offering several innovative services apart from traditional data
and voice services in order to remain competitive in the telecommunication
market; these services include over the top service (OTT) and digital payment
services. With such intense competition, CSPs are now extensively focusing on
product quality, since customers are expected to be loyal to a brand only until
the services offered by the provider are satisfactory. In order to do so, CSPs have to ensure
efficient service support and service delivery management. Telecom service
assurance is a holistic solution that helps in efficiently managing and keeping
up with the quality of services. Telecom service assurance includes a number of
tools for fault and event management, performance management, quality of service
management, network traffic management, network and service testing, and
customer experience management, among others. All these solutions help the
telecom operator to effectively enhance the quality of services offered to the
customers.
The adoption of telecom service assurances is specifically increasing in
developing economies where the competition in the telecommunication industry is
growing. Also, with the entry of various telecom service assurance providers in
the market, enterprises have various vendors to evaluate before selecting the
solution vendor, which in turn is creating competition in the market. Also,
with the introduction of more affordable and technologically advanced
solutions, the popularity of the telecom service assurances is increasing. All
these developments in the market are driving the market forward.
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Competitive Analysis
The Prominent Players operating in the Telecom Service Assurance Market
are Huawei Technologies Co., Ltd (China), Hewlett Packard Enterprise
Development LP (US), Accenture (Ireland), Comarch SA (Poland), IBM (US), VMware
(US), TEOCO Corporation (US), Nokia (Finland), NETSCOUT Systems, Inc. (US),
Anritsu (Japan), Centina Systems (US), Enghouse Networks (US), Infovista (US),
NEC Corporation (Japan), and MYCOM OSI (US).
The Global Telecom Service Assurance Market has been segmented on the
basis of Component, Deployment Type, Operator Type, and Region.
Based on the component, the telecom service assurance market has been
segmented into product and services. The
product segment accounted for the higher market share in 2018 and is expected
to account for the larger share during the forecast period as well. With the
growing demand for products from both mobile as well as fixed operators, the
need for various telecom service assurance products is increasing. The services
segment is expected to record a higher CAGR during the forecast period. Between
professional and managed services, the managed services segment is expected to
register the higher CAGR during the forecast period.
Based on deployment, the telecom service assurance market has been
segmented into on-premise and cloud. The cloud segment is expected to register
the higher CAGR during the forecast period. Telecommunication companies are
rapidly adopting cloud-based services and solutions as these offer several
benefits, including scalability, flexibility, and ease of operation, to telecom
operators.
Based on operator type, the telecom service assurance market has been
segmented into mobile operator and fixed operator. The mobile operator segment
expected to exhibit the highest CAGR during the forecast period, 2019–2025
Regional Analysis
The regional analysis for the global telecom service assurance has been
done for North America, Europe, Asia-Pacific (APAC), and the Middle East &
Africa, and South America.
The market in North America accounted for the largest market share in
2018, and it is expected to register high growth during the forecast period.
The key driving factors for the growth of the telecom service assurance market
in the region include the growing demand for such solutions among various
communication service providers in the US, Canada, and Mexico.
The market in Asia-Pacific is expected to record the highest CAGR during
the forecast period. For the purpose of analysis, Asia-Pacific has been
categorized as China, Japan, India, and the rest of Asia-Pacific. This growth
can be attributed to the growing number of companies in the region and their
need for efficient management of queues.
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